tbd22 Privacy Policy
A complete and transparent overview of how your personal information is collected, stored, and protected on the tbd22 platform.
01. Introduction and Scope
tbd22 ("we", "us", or "platform") provides a safe and trusted online casino and betting service for players in Bangladesh. This Privacy Policy ("Policy") describes how tbd22 collects, uses, shares, and protects the personal information of its users.
By creating an account and using our services at tbd22.cam, you are considered to have given your consent to the terms of this Privacy Policy. This Policy supplements our Terms and Conditions and both documents should be read together.
If you disagree with any part of this Policy, please refrain from using our services. For any questions, contact our support team via live chat or email.
02. What Information We Collect
tbd22 collects only the information necessary to provide safe services and verify identity. The categories of information collected are described below.
Personal Identity Information
- Full name
- Date of birth (age verification — minimum 21 years)
- Nationality and country of residence
- Government-issued ID details (when required)
- Email address
Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account number (mobile number)
- Deposit and withdrawal amounts and dates
- Transaction ID and confirmation numbers
- Wallet balance and bonus history
Gaming Activity Information
- Game history, bet amounts, and results
- Preferred games and providers
- Bonus claims and wagering progress
- Responsible gaming limit settings
Technical and Device Information
- IP address and approximate location
- Browser type and version
- Device type (mobile, desktop)
- Cookie and session data
- Time spent on site and pages visited
03. Purpose of Data Collection
tbd22 processes your information for the following legitimate purposes:
- Account management: Creating, verifying, and securing accounts.
- Service delivery: Ensuring gameplay, deposits and withdrawals, and bonus distribution function properly.
- Identity verification (KYC): Confirming age (21+) and identity, and preventing fraud.
- Financial security: Ensuring transaction security and anti-money laundering (AML) compliance.
- Responsible gaming: Identifying problematic gaming behavior and providing relevant support.
- Customer support: Resolving issues via live chat and email.
- Service improvement: Enhancing platform performance and user experience.
- Legitimate notifications: Keeping you informed about bonuses, promotions, and important service updates.
04. Cookies and Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small text files that our website stores in your browser. tbd22 uses the following types of cookies:
- Essential cookies: Required to maintain login sessions and security. These cannot be disabled.
- Functional cookies: Remember your language preference and game settings.
- Analytics cookies: Collect anonymous data to understand which pages are used most.
Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, disabling certain cookies may cause some platform features to not work properly. Cookie management options are available in the settings menu of all major browsers (Chrome, Firefox, Safari, Edge).
05. Data Sharing and Third Parties
tbd22 does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Providers
Relevant information is shared with bKash, Nagad, Rocket, and Upay to complete transactions through their platforms.
Game Providers
Providers such as Pragmatic Play, JILI, PG Soft, and Spribe receive only the minimum information necessary to deliver their game services.
Fraud Prevention
Information may be shared with approved identity verification services for KYC and AML checks.
Legal Obligations
Providing information in response to a court order or a valid request from a legal authority is required by law.
Technology Service Providers
Hosting and technology partners involved in operating the platform may access limited information solely to provide their services.
Business Transfers
In the event of a merger or acquisition, necessary information may be transferred; users will be notified in advance.
06. Data Security Measures
SSL Encryption
All data transmission on the tbd22 platform is encrypted using SSL technology. This means all information exchanged between your browser and our servers cannot be read by third parties.
Data Storage Security
Your information is stored on secure servers with strictly controlled access. Only authorized staff can access the information they need to carry out their professional responsibilities. Our staff are bound by confidentiality agreements.
Password Protection
Your account password is never stored in plain text. It is processed and stored using a strong hashing algorithm. You are advised to change your password regularly and not to share it with anyone.
07. Data Retention Period
tbd22 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal or regulatory obligations.
- Active accounts: All relevant information is retained for as long as the account remains active.
- After account closure: Transaction records may be retained for a specified period in accordance with legal obligations.
- Marketing data: Removed from marketing lists as soon as consent is withdrawn.
- Anonymous data: After anonymization, it may be retained indefinitely for statistical purposes.
08. Your Rights
As a tbd22 user, you have the following rights over your own personal information:
Right to Access
You may request a copy of the information we hold about you.
Right to Rectification
If your information is inaccurate or incomplete, you may request a correction.
Right to Erasure
Where no legal obligation applies, you may request that your information be deleted in certain circumstances.
Right to Object to Processing
You have the right to object to marketing communications and certain types of data processing.
Right to Data Portability
You may request your information in a structured and machine-readable format.
Right to Restriction of Processing
In certain circumstances, you may request that processing of your information be temporarily paused.
How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat or send an email to [email protected]. We will make every effort to respond to your request as quickly as possible after receiving it.
09. Protection of Minors
tbd22 services are intended only for individuals aged 21 or older. We do not knowingly collect or store personal information from any minor.
Age is verified at the time of account registration. If any account is found to belong to someone under 21, that account will be closed immediately and the associated information will be deleted.
If you believe a minor has created an account on our platform, please contact us immediately.
10. Links to Other Websites
When you visit third-party payment gateway websites or apps such as bKash, Nagad, Rocket, and Upay to complete transactions, you are outside our platform. Those websites have their own privacy policies and tbd22 is not responsible for their data collection practices.
Similarly, game providers (Pragmatic Play, JILI, PG Soft, Spribe, and others) have their own data protection policies. While you play their games, they may collect limited technical data in accordance with their own policies.
11. Changes to This Policy
tbd22 reserves the right to update this Privacy Policy at any time. If significant changes are made, a notice will be published on the platform and the "Last Updated" date at the top of the page will be revised.
By continuing to use the platform after a policy change, you are considered to have accepted the updated policy. We recommend that you review this page regularly.
Privacy Contact
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. We are available 24/7 to assist you.